1. Information We Collect
We collect information to provide and improve our services, including:
a. Information You Provide Directly:
- Account Information: When you sign up, we collect your name, email address, and any other details you provide.
- Business Data: Information about your eCommerce business, such as sales data, product details, and performance metrics.
b. Automatically Collected Information:
- Usage Data: IP address, browser type, device information, and pages visited on our site.
- Cookies and Tracking Technologies: Information about how you interact with our website to personalize your experience.
c. Third-Party Integrations:
- When you integrate your eCommerce platform (e.g., Shopify, Amazon), we may collect data from these third parties to provide services.
2. How We Use Your Information
We use the collected data to:
- Provide, manage, and improve our services.
- Generate insights, recommendations, and analytics for your business.
- Respond to your queries and provide customer support.
- Send updates, promotional materials, and important notifications (you can opt-out anytime).
- Monitor and improve site security.
3. Sharing Your Information
We never sell your personal information. However, we may share data in the following cases:
- With Your Consent: When you explicitly agree to share data with third parties.
- Service Providers: Trusted partners who help operate our services (e.g., hosting providers, analytics services).
- Legal Compliance: If required by law or to protect our legal rights, users, or the public.
4. Data Security
We use advanced encryption and secure storage technologies to protect your data. Access to your personal information is restricted to authorized personnel only. While we strive to safeguard your data, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate data.
- Deletion: Request the deletion of your data (subject to legal obligations).
- Data Portability: Obtain a copy of your data in a portable format.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at support@veranduo.com.
6. Cookies and Tracking
We use cookies to improve your experience and analyze site usage. You can manage cookie preferences through your browser settings. However, disabling cookies may impact some features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We will notify users of significant updates through our website or email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@veranduo.com
